About Us

Can't say enough good stuff about this company. I called at 6 am on 12/22/22 because we were having problems with our thermostat to Homesmart and they said that someone would be calling to set something up and that she had expedited it, we were having bad weather and cold weather coming, at 8 am KB services called back and said that they would have someone there between 11am and 5pm, I told them if it get passed 5pm we could make it another day that we had heat and that we were just babying it, that the tech safety was more important. The Tech got here at 100pm and we told him what was going on and he went and fixed the issue, he was very personable, and told us what we could do to help the life of the furnace, he was very knowledgeable and very detail to what he was doing. We will be using these guys again not just because of the fact they come from Homesmart but we will be using them just because they are are very helpful, and personable and friendly.

We realized our furnace was not working around 5 pm last night Called Xcel around 5:30 not really expecting anyone to answer but they did. They told us that they'd try and contact there HVAC guys that they contract with and in this case KB services was that company and aww if they can get a guy out still tonight. So we hung up with Xcel and I kept saying no one is going to call tonight as it's already almost 6 pm so everyone's already gone home for the evening. Well 45 or so minutes later John from KB calls and says I'm 10 minutes away. Then about 10 minutes later John called and said he was here. So we took him to the furnace, our furnace is in a tight spot so we just shut the door and let him work and about 10 minutes later he came out and said it's all fixed and it was. So for our first experience we couldn't be happier with KB services. Now while we didn't interact with John much at all the little we did he was nice and professional and courteous.

I am so grateful to the staff at KB services. This week I had a complicated issue with my furnace. The staff or prompt and getting someone out to do the repair. Additional parts were needed and a communication about rough time frames was wonderful and accurate. More than one technician came out, and every interaction with KB services was positive. Furnace was repaired in the middle of a snowstorm. A person who is out today went above and beyond to make sure that we had heat. Thank you for his work, kindness and willingness go the extra mile will not be forgotten. Having homeSmart has been great mostly because of the staff at KB services.

For many years, KB Service has provided great service for my home's HVAC needs, everyone is always so thoughtful and kind, and this year was much the same though with something extra that felt like Grace and absolute kindness in it's rarest form. That was John! There was such a pure, authentic, compassionate, caring humanness in his demeanor and interaction that is missing in our general daily encounters among us all. I am very grateful for not just the expert AC service but also that he reminded me of our capacity to be considerate of and for one another. I will take that forward with my every encounter with others. Thank John for your exemplary service, your precious humanness, and the grace with which you brought to my day. Also a big shoutout to that benevolent lady with the voice who is always music to my ears; your kindheartedness is always reassuring that whatever problem I have, can be repaired!